-KH News Desk (cbedit@imaws.org)
Clarks Exotica Convention Resort and Spa is pleased to announce the appointment of Ms. Debanjana as Senior Human Resources & Training Manager. With over 10 years of comprehensive experience in the hospitality industry, Debanjana brings a wealth of expertise in human resources, training, and operations to her new role.
Debanjana holds a Bachelor’s degree in Hospitality Management & Hotel Administration from the prestigious Institute of Hotel Management (IHM) Bhubaneswar and completed her Post Graduation from Narsee Monjee Institute of Management Studies. Her foundational expertise lies in Food & Beverage operations, which has provided her with a deep understanding of service excellence and operational efficiency.
Throughout her distinguished career, Debanjana has worked with renowned hospitality brands including Hyatt Hotels, Specialty Restaurant, and Passcode Hospitality, gaining invaluable exposure to global hospitality standards and diverse operational models. In 2021, she transitioned into academia by joining the International Institute of Hotel Management (IIHM) Bengaluru as a Food & Beverage Faculty member, where she shared her industry expertise with aspiring hospitality professionals.
Following her academic experience, Debanjana joined Sarovar Hotels as an Assistant Training Manager and demonstrated remarkable career progression, advancing to the role of HR Manager. During her tenure, she successfully implemented comprehensive training programs, streamlined HR processes, and contributed significantly to employee engagement and retention initiatives.
In her new role at Clarks Exotica, Debanjana will lead the resort’s human resources strategy, develop innovative training programs, and foster a positive organizational culture that promotes both employee development and exceptional guest experiences. This culture is rooted in collaboration, respect, and inclusivity, ensuring that every team member feels valued and empowered to contribute their best. By emphasizing continuous learning and open communication, she aims to create a workplace where employees not only grow in their professional journeys but also feel connected to the larger purpose of delivering memorable experiences to guests. Beyond her professional achievements, she maintains a passion for traveling and painting, interests that enrich her creative approach to training and development.
Ms. Debanjana Basak, Senior Human Resources & Training Manager, expressed her enthusiasm: “I am thrilled to be part of the Clarks Exotica family and contribute to creating an environment where both our team members and guests experience excellence. My vision is to build a culture of continuous learning and a strong organizational culture that not only enhances our service standards but also provides meaningful career growth opportunities for our employees.”
Ms. Nilisha Ghuliani, Vice President, welcomed Ms. Basak to the organization: “We are delighted to welcome Debanjana to our leadership team. Her extensive experience across various facets of the hospitality industry, combined with her proven track record in human resources and training, makes her the perfect addition to drive our people strategy forward and maintain our commitment to delivering world-class hospitality experiences.”
Debanjana’s appointment reinforces Clarks Exotica Convention Resort and Spa’s commitment to investing in top talent and maintaining its position as a leader in the hospitality sector.
